A manager has to be a mini-leader 9he has to inspire his subordinates and get work done) and
leader to be a mega-leader (otherwise he does not understand the ground realities of functioning)
Leadership Styles: Leader has to ensure that people under his guidance are comfortable and
their good work is recognized. A good leader has to adopt such a style of working that takes care
of people around him. There are also some leader who do not care for people and who care more
for the task completion.
Types:
Autocratic leadership: Here, leader command the followers and expects compliance from them
for all the instructions given, leaders are more dogmatic and positive. They lead by his ability to
withhold or give rewards or punishments. Here, no suggestions from the followers are
entertained and almost to-down approach is seen. They direct others. They do not allow any
participation.
Democratic leadership: Here leaders consult subordinates and involve them in decision making.
They encourage discussion with the group leaders believes in two-way communication. They
listen to followers; try to facilitate the decision making.
Free – Rein leadership: Free – Rein leaders exercises little authority and give maximum
freedom to subordinates while making decisions. It is a bottom-up approach. Suggestions from
the followers are encourage and rewarded. They give high degree of independence subordinates
in their operations.
Social Responsibility: Social responsibility refers to the process with includes several activities
from providing safe products and services to giving apportion of the company‟s profits to
welfare organizations.
Responsibility towards shareholders: The business enterprise has the responsibility to provide
fair return on capital to the shareholders. The firm must provide them regular, accurate, and full
information about the working of enterprise in order to fulfill and encourage their interest in the
affairs of the company.
Responsibility towards consumers: The management has to provide quality products and
services to the customers at reasonable prices. It should consider customer suggestions and also
plan it services more effectively through consumer satisfaction survey.
Responsibility towards employees: Good working conditions motivate workers to contribute
their best it is the responsibility of the management recognize their unions and respect their right
to associate with a union of their choices.
Responsibility towards creditors: The business has to repay the loans it has taken from the
financial institutions as per the repayment schedule also it should inform the creditors about the
developments in the company form time-to-time.
Responsibility towards Government: The business firm has to pay its taxes and be fair in its
endeavors. It should also support the government in community development projects.
Responsibility towards competitors: The business firm should always maintain the highest
ethical standards and maintain cordial relations with each of the competitors, which is a critical
and sensitive segment.
