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QDM Expert Exam Flashcards EXAM NEWEST 2024 -2025ACTUAL EXAM COMPLETE 120 QUESTIONS & CORR, Exams of Nursing

American InterContinental University (AIU)Nursing

QDM Expert Exam Flashcards EXAM NEWEST 2024 -2025ACTUAL EXAM COMPLETE 120 QUESTIONS & CORRECT VERIFIED ANSWERS GRADED A+.pdf

Typology: Exams

2024/2025

Available from 03/10/2025

caroline-njeri
caroline-njeri 🇺🇸

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QDM Expert Exam Flashcards EXAM NEWEST 2024 -
2025ACTUAL EXAM COMPLETE 120 QUESTIONS &
CORRECT VERIFIED ANSWERS|GRADED A+
________ helps you rate how well each design attribute addresses a customer
requirement
PDPC - Selection Matrix - Multivoting - None of the Above - ANSNone of the Above
A ____________ helps converts customer requirements to design attributes for a
process/product - ANSQFD
A control chart can be used to: - ANSMonitor the degree of variation in a process
Judge whether or not a process is statistically in control
Find and correct problems in an ongoing process
All of the above
A diagram used to brainstorm causes of a failure and sort the causes into categories -
ANSFishbone
A graph that pictures the degree of variation in a process - ANSRun Chart
A variable that can contribute to the outcome of an experiment as known as what? -
ANSIndependent variable
After seeing a discrepancy between the contractor and architects specs of the room,
Ben should - ANSBe professional when speaking to parties involved
At FedEx, QDM, the _______, and Customer Loyalty are building blocks for our culture
- ANSPurple Promise
At which stage of team evolution are mistakes considered "learning" - ANSForming
Brainstorming and multivoting goes hand-in-hand with what assessment planning tool -
ANSSelection Matrix
Common Cause Variation is: - ANSNatural fluctuations of data inside the control limits
How much a measure deviates from the norm over time - ANSVariation
Identifying and removing core constraints is an example of - ANSSystems thinking
If your targets aren't achieved you should return to the Assess phase and restart -
ANSFalse
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Download QDM Expert Exam Flashcards EXAM NEWEST 2024 -2025ACTUAL EXAM COMPLETE 120 QUESTIONS & CORR and more Exams Nursing in PDF only on Docsity!

QDM Expert Exam Flashcards EXAM NEWEST 2024 -

2025 ACTUAL EXAM COMPLETE 120 QUESTIONS &

CORRECT VERIFIED ANSWERS|GRADED A+

________ helps you rate how well each design attribute addresses a customer requirement PDPC - Selection Matrix - Multivoting - None of the Above - ANSNone of the Above A ____________ helps converts customer requirements to design attributes for a process/product - ANSQFD A control chart can be used to: - ANSMonitor the degree of variation in a process Judge whether or not a process is statistically in control Find and correct problems in an ongoing process All of the above A diagram used to brainstorm causes of a failure and sort the causes into categories - ANSFishbone A graph that pictures the degree of variation in a process - ANSRun Chart A variable that can contribute to the outcome of an experiment as known as what? - ANSIndependent variable After seeing a discrepancy between the contractor and architects specs of the room, Ben should - ANSBe professional when speaking to parties involved At FedEx, QDM, the _______, and Customer Loyalty are building blocks for our culture

  • ANSPurple Promise At which stage of team evolution are mistakes considered "learning" - ANSForming Brainstorming and multivoting goes hand-in-hand with what assessment planning tool - ANSSelection Matrix Common Cause Variation is: - ANSNatural fluctuations of data inside the control limits How much a measure deviates from the norm over time - ANSVariation Identifying and removing core constraints is an example of - ANSSystems thinking If your targets aren't achieved you should return to the Assess phase and restart - ANSFalse

Is it possible for a system to have no constraints? - ANSNo Just prior to administering your survey to your intended audience, you should - ANSConduct a trial run Lily sorted pkgs during each hour of her shift, what is the median: 42,48,45,43,57,51,61,48 - ANS Paul can tell with just a glance if a tool is missing. What QDM tool is he using - ANSVisual Management Repacking equipment to move storage is an example of what type of activity - ANSNon- value add Select the general form of a linear regression equation *Y = b0 + b1^2 (X-N) *Y = b0 + b1 (X)^2 *Y = b0 + b1 (X) *Y = b0^2 + b1 (X-N) - ANSY = b0 + b1 (X) Significance level is indicated by which symbol - ANSα System-level measurement measuring the rate at which an org brings money in by selling products - ANSThroughput Systems thinking is an inherent part of which QDM Principle - ANSOptimize Business Performance The 1- 10 - 100 Rule says that every dollar spent doing things right the first time avoids - ANS$100 for the failure The basic assumption of the Normative-re-education approach is that - ANSPeople want to go with the flow The Charter is an output from the ASSESS Phase and what project management process - ANSInitiating The duties of a facilitator include - ANScommunicating, resolve conflict, procuring, and motivating The environmental-adaptive change management approach should be used in which condition - ANSWhen radical change is necessary The ordering of run combinations to reduce the effect of uncontrollable variables is known as - ANSRandomization The outcome of an experiment is known as what? - ANSDependent variable

Variation in the response variable beyond that accounted for is known as what - ANSError Way of brainstorming that helps to dig beyond initial observations of a problem's cause - ANS5 Whys What can you conclude if the true correlation coefficient is between - 0.1057 and 0.

  • ANSNocorrelation What can you conclude if the true correlation coefficient is between - 0.9095 and - 0.
  • ANSStrong negative correlation What can you say when a test yields statistically significant results, but cost exceeds benefit - ANSResult is statistically significant, but not practical What data set has the greatest percentage of scores near the center of the distribution Mean = 45, Standard Deviation = 3 Mean = 44, Standard Deviation = 6 Mean = 40, Standard Deviation = 1 Mean = 52, Standard Deviation = 3 - ANSMean = 40, Standard Deviation = 1 What is delta (δ) in hypthesis testing - ANSDifference in a measurement of current and desired state What is Jonathan's mean deliveries per hour if his per hour deliveries are: 5,7,6,6,3,4,10,5 - ANS5. What is the correct order of the stages of team evolution - ANSForming-Storming- Norming-Performing- Adjourning-Recognition What is the first step of the DOE process? - ANSEstablish experiment objectives What is the formula for determining the RPN in an FMEA? - ANSS x O x D What is the formula for the degrees of freedom of the error - ANS(Number of data points
      • (Number of groups - 1) What is the principal output of the managing phase in project management - ANSDeliverable What is the third step of a gap analysis - ANSHighlight any gaps What percent of processes can be improved by modifying organizational systems - ANS90%

What project mgmt level is needed for a team that incorrectly fills out error reporting forms Sending repeated reminders to have forms completed correctly Saying nothing and correcting the forms Asking open-ended questions None of the above - ANSAsking open-ended questions What should we do if in an experiment Fcalc = 3.497 and Fcritical =3.89. - ANSFail to reject the null hypothesis What should you not do to save time when working on an FMEA - ANSComplete every column in the FMEA at one time What tool helps link projects to strategic objectives regarding customer relationships - ANSCustomerCorridor What tool helps you see the solutions that result in "quick wins"? - ANSBenefit/Impact Effort Matrix What tool will help me gain insight into customer expectations - ANSVoice of Customer (VOC) What tool would you use to support global audiences with easily-translated narrative - ANSWrittenProcedure What type of activity is training on a new regulation - ANSValue enabling What type of organizational structure can foster a silo mentality - ANSVertical What type of teams are necessary when choosing an FMEA team? - ANSMulti- functional What type of waste can result from under-delivering on a product or service - ANSCorrection What's the probability of picking four aces from a deck if the card is put back each time - ANS1/131/13/1/131/13 (0.0000350) When is the best time to conduct an FMEA? - ANSDuring the earliest conceptual stages of the process design When performing a hypothesis test, what should you do after selecting the appropriate test - ANSDefine the alpha (α) risk When the independent variable, A, and dependent variable B have a strong positive correlation *We can say that A causes B

Which is a benefit of having a project manager from a project component perspective - ANSControlled scope Which is a question you shouldn't consider when developing a data collection plan - ANSDoes the data confirm what you expect to see? Which is not a component of a control plan 1 Flow Chart 2 Evaluation Metrics 3 Performance Goals 4 Contingency/Action Plans - ANSFlow Chart Which is not a sign that the results in a statistical test is significant? - ANSResult matches initial expectations for the test's outcome Which is not an assumption for simple linear regression - ANSThe residuals are all greater than 0 Which is not calculated to determine a one-way ANOVA - ANSStandard deviation Which measure of central tendency is used when data consists of extreme values - ANSMedian Which measurement scale should be used to measure delivery status - ANSOrdinal Which measurement scale should be used to measure package length - ANSRatio Which measurement scale should be used to measure sea-level - ANSInterval Which measurement scale should be used to measure temperature - ANSInterval Which of the answers below are benefits of supporting QDM as a part of our FedEx culture? - ANSQDM helps you drive innovation QDM helps you inspire better teamwork QDM helps you improve decision making All of the above are benefits Which of the following graphics show data that is normally distributed, with equal variance *Plot of residuals varies around the 0 line *Plot of residuals narrow left to right gfx *Plot of residuals expands left to right gfx *None of the above - ANSPlot of residuals varies around the 0 line Which of the following is a measure of how frequently defects occur in a process - ANSSigma level Which of the following is not a common pitfall of data collection - ANSForgetting where you put the data

Which of the following is not a leadership practice you can use to engage your team to use QDM - ANSIntimidate Which of the following is not a role that project managers must be able to fulfill leader planner mentor facilitator - ANSPlanner Which of the following is not a trait of micromanagers Controlling Negative Self-important None of the above - ANSNone of the above Which of the following is not a type of experimental design? One0factor - Full factorial - Block - Partial factorial - ANSPartial factorial Which of the following types of control charts are used to for non-continuous data - ANSAttribute Control Charts Which of these options applies to QDM? 1 Only my FedEx Opco uses it 2 Only my department uses it 3 Nobody uses it 4 QDM applies to all functions and activities - ANSQDM applies to all functions and activities Which principle addresses waste reduction and/or elimination - ANSOptimize Business Performance Which principle takes us out of our boundaries and prompts us to consider the larger picture - ANSQuality Involves Teamwork Which question is acceptable to be used on a survey? Why are non-US call center staff hard to understand?Explain how you felt at your first thought to use FedEx What was most satisfying about your shipping experience?None of the above - ANSNone of the above Which represents the confidence interval of a test where significance level is represented by α - ANS1 - α Which stakeholder is considered a dedicated stakeholder - ANSProject team members Which stakeholder is not considered an interested party - ANSSponsors Which step is not a part of the Launch phase of ABLE 1 Prepare an implementation plan 2 Define a control plan 3 Build understanding 4 Launch a full-scale implementation

  • ANSBuildunderstandin Which team member in a typical QAT documents team progress - ANSScribe