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Product Development, Technology Advancements, and Green Business Practices: A Case Study, Lecture notes of Production and Operations Management

Product development strategies, technological advancements, and green business practices through a case study of lg electronics and a local business, poll café mandalagan. It provides insights into organizational approaches to product development, the role of technology in transforming ideas into products, and sustainable business practices. The document highlights lg's 'respect for human dignity' management strategy and its commitment to enriching customers' lives through innovation. It also examines the use of robots and machines in product development and explores the green initiatives implemented by poll café mandalagan, such as water and electricity conservation, encouraging reusable cups and straws, and minimizing plastic packaging.

Typology: Lecture notes

2017/2018

Available from 12/10/2024

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1. Describe organizational approaches to product development of the company of your choice.
Determine the interfaces with the customers in the creation and delivery of products and
services.
LG's management charter, which defines our commitment to act responsibly toward our local
communities, create value for our customers, and pursue the best interests of our shareholders,
underpins all of our business activities. This is what we call a "Respect for Human Dignity"
management strategy, and it aligns with our daily business concept of enriching our customers'
lives. This is the foundation on which LG Electronics creates corporate value and on which we
base our duties to our investors and other stakeholders. Our vision to be the "World Best in
Enriching Lives via Innovation" underpins this attitude.
2. Identify recent advances in technology that facilitate an efficient transformation of ideas into a
product.
Robots and Machines
Physical robots can work 24 hours a day, seven days a week, and yet give high-quality results on
a constant basis. As a result, companies across a wide range of industries are looking into how
robots might help them achieve higher quality and delivery capacity at a reduced cost.
3. Conduct an interview with a local business person and document green business practices for
sustainability.
Poll Café Mandalagan Manager Kersten Yap
- Conserving water and electricity- If there’s not much customer on their physical store
they would lessen the use of electricity
- Encouraging customers to bring they’re on tumbler or any reusable cups and straws
- Uses papers straws and uses paper tissue
- Maintains their waste properly
- Lessen the use of plastics on packaging

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  1. Describe organizational approaches to product development of the company of your choice. Determine the interfaces with the customers in the creation and delivery of products and services. LG's management charter, which defines our commitment to act responsibly toward our local communities, create value for our customers, and pursue the best interests of our shareholders, underpins all of our business activities. This is what we call a "Respect for Human Dignity" management strategy, and it aligns with our daily business concept of enriching our customers' lives. This is the foundation on which LG Electronics creates corporate value and on which we base our duties to our investors and other stakeholders. Our vision to be the "World Best in Enriching Lives via Innovation" underpins this attitude.
  2. Identify recent advances in technology that facilitate an efficient transformation of ideas into a product. Robots and Machines Physical robots can work 24 hours a day, seven days a week, and yet give high-quality results on a constant basis. As a result, companies across a wide range of industries are looking into how robots might help them achieve higher quality and delivery capacity at a reduced cost.
  3. Conduct an interview with a local business person and document green business practices for sustainability. Poll Café Mandalagan – Manager Kersten Yap
    • Conserving water and electricity- If there’s not much customer on their physical store they would lessen the use of electricity
    • Encouraging customers to bring they’re on tumbler or any reusable cups and straws
    • Uses papers straws and uses paper tissue
    • Maintains their waste properly
    • Lessen the use of plastics on packaging