



Study with the several resources on Docsity
Earn points by helping other students or get them with a premium plan
Prepare for your exams
Study with the several resources on Docsity
Earn points to download
Earn points by helping other students or get them with a premium plan
Community
Ask the community for help and clear up your study doubts
Discover the best universities in your country according to Docsity users
Free resources
Download our free guides on studying techniques, anxiety management strategies, and thesis advice from Docsity tutors
Pool Operator QUESTIONS AND SOLUTIONS 100% CORRECT 2025 GRADED A+ PASS. Pool Operator QUESTIONS AND SOLUTIONS 100% CORRECT 2025 GRADED A+ PASS.
Typology: Exams
1 / 6
This page cannot be seen from the preview
Don't miss anything!
The PM may fulfill the role of the _____? - ANSWERS-Product owner: defining stories, prioritizing team backlogs, accepting stories, etc. T or F? PM supports all product aspects - ANSWERS-True - Acts as marketing, contact for ales, reviews legal agreements, responses to service requests, manages valuesteam economics PMs rely on ___ for development facing concerns - ANSWERS-Product Owners Four dimensions of product management stakeholders - ANSWERS-Business goals, getting it off the shelf (shipped), getting it built and leveraging support ____________ ____________ is an iterative solution development process that promotes a holistic approach to delighting all stakeholders - ANSWERS-Design thinking Desirable, sustainable, feasible and _________ are the four areas of design thinking - ANSWERS-viable Driving product strategy and execution, communicating vision, managing program backlog all have to do with what APM area? - ANSWERS-Feasible What are the 2 populations of Geoffrey Moore's Crossing the Chasm? - ANSWERS- Early adopters and late adopters What is Design Thinking's double diamond? - ANSWERS-Understand the problem, design the right solution What are the two steps of Understanding the Problem in Design Thinking? - ANSWERS-Discover (diverge), Define (converge) What the two steps of Designing the right solution in Design thinking? - ANSWERS- Develop (diverge), Deliver (Converge) Focuses on the who, what and why, Determines concepts, opinions and values, assesses value provided and what internal/external customers will pay, influences marketing and sales is what research area? - ANSWERS-Market Research Fuses on the how, observes and evaluates what customers and users do, determines how customers use or will use the product, influences capabilities and features is what research area? - ANSWERS-User research What research area generally aligns to long-term product development planning horizions? - ANSWERS-Market research T or F. Continuous exploration is market research - ANSWERS-True What are the 5 populations of diffusion of innovation? - ANSWERS-Innovators,
early adopters, early majority, later majority and laggards What kind of data is: Previously collected and published data, and may or may not address specific questions - ANSWERS-Secondary data What kind of data is: custom designed and implemented to answer specific questions as best as possible? - ANSWERS-Primary data Usage analytics/product telemetry, government data and libraries are all examples of what kind of data? - ANSWERS-Secondary data A/B testing, questionnaires/surveys are examples of what kind of Primary data? - ANSWERS-Quantitative SImple surveys, Gemba, innovation games and trade studies are examples of what kind of Primary Data? - ANSWERS-Qualitative What of these are considered user research: Usage analytics, government data, libraries, syndicated/private data? - ANSWERS-syndicated/private data Which of these are considered market research? Choice modeling, conjoint analysis, questionnaires/surveys or A/B testing? - ANSWERS-None - they are all primary market research Builds customer empathy with team doing the research, creates vivid, concrete language and commitment to solve customers problems, forms the foundation of innovation by letting you explore 'what you don't know you don't know' are all strengths of what kind of research? - ANSWERS-Qualitative research Is less objective than other market research methods, does not scale to large numbers of people is not statistically significant are all weaknesses of what kind of research? - ANSWERS-Qualitative research Using segmentation or sampling helps in what area of product management? - ANSWERS-research, among other areas __________ research is often more obtainable and useful with large complex solutions having: relatively small numbers of customers, a small number of transactions with each customer, transactions costing hundreds of thousands to millions of dollars - ANSWERS-Qualitative A ______ ________ is a series of questions or data characteristics that are used to determine if a given person meets the desired respondent profile - ANSWERS- Respondent screener If you have ____ customers in your qualitative study, you can expect to represent 70-75 percent of market needs - ANSWERS- If you have ____ customers in your qualitative study, you can expect to represent 90 percent of market needs - ANSWERS-
What questions about market segment value inform strategy? - ANSWERS-Is the segment valuable enough? Does it align with our enterprise/portfolio strategy? What would it take for us to win? Could we do it with our current team, offereings go-to-market structures, etc? ___ are finctional characters based upon research - they represent the different people who might use your product or solution in a similar way - ANSWERS- personas What PM tool helps personalize experiences to meet individual customer needs? - ANSWERS-Personas Do you define your segments, then your personas? Or define personas, then segments? - ANSWERS-Define your segments, then your personas T or F. Personas are strategic, longer-lived artifacts that define product direction - ANSWERS-True Normally, when we talk about developing features and benefits we say '__ ' But in Design Thinking, it often helps to flip the order and talk about ' __' as this helps promote considering different Features that can provide the desired benefit.
program backlog needs that align?, Solution context, PI objectives Building empathy primarily happens through what three ways? - ANSWERS- Empathy interviews, innovation games, and structured interview techniques such as laddering Empathy Maps are a tool that PMs use to do what? - ANSWERS-Help the team develop deep, shared understanding and empathy for other people helping to design better experiences and value streams Which are shorter-lived artifacts: Persona or Empathy maps? - ANSWERS-Empathy Maps What are some good empathy interview guidelines? - ANSWERS-Fact to face is best, build rapport before asking questions, keep questions short, ask only one question at a time, encourage stories What did Sinek's Golden Circle findings summarize? - ANSWERS-Inspiring products and services always start with Why (instead of How or what) A ___ is a description of the future state of the product - ANSWERS-vision Indsutry analysts, mega trends, government regulation, customer feedback all feed the product ___ - ANSWERS-Vision What are some tools for developing a vision? - ANSWERS-Postcard from the future, Vision box (designing packaging for their future product) What's the best method of communicating vision? - ANSWERS-A vision video A ___ helps to provide context to create more effective solutions and business models and evolces over time as we learn more about our customers - ANSWERS- Value proposition canvas A ___ provides a shared language to describe and visualize the current and potential future business models - ANSWERS-business model canvas What other SAFe canvas' could inform and evolve with the Business Model Canvas? - ANSWERS-Value stream canvas, portfolio canvas A ___ ___ ___ illustrates the users experience engaging with a company through products, online experiences and services - ANSWERS-Customer journey map What PM tool may document users desires, activities, feelings, questions, pain points and identify gaps and opportunities for new products or capabilities? - ANSWERS-Customer journey maps Research, graphical representation, a focus on customer goals and emotions and an understanding of your brand promise are all inputs to what PM tool? - ANSWERS-Customer journey maps