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Medical Unit Clerk Job Description: Duties & Requirements at Natividad Medical Center, Lecture notes of Medical Records

A detailed job description for a medical unit clerk position at natividad medical center. The role involves performing various clerical duties under supervision, supporting professional and other staff in patient care, and handling public contact. Key responsibilities include dealing with patients and their families, requisitioning supplies, scheduling appointments, and maintaining unit files. Qualifications include working knowledge of medical terminology, common medical procedures, and hospital routines, as well as the ability to work cooperatively and communicate effectively with diverse individuals.

What you will learn

  • What are the key responsibilities of a Medical Unit Clerk at Natividad Medical Center?
  • What skills are necessary for a successful Medical Unit Clerk at Natividad Medical Center?
  • What qualifications are required for a Medical Unit Clerk position at Natividad Medical Center?

Typology: Lecture notes

2021/2022

Uploaded on 09/27/2022

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Monterey County 80K21
MEDICAL UNIT CLERK
DEFINITION
Under supervision, performs a wide variety of responsible clerical duties related to direct patient care at
Natividad Medical Center (NMC) in support of professional and other staff; performs other work as required.
DISTINGUISHING CHARACTERISTICS
Incumbents in this class perform a variety of standardized clerical functions in support of doctors, nurses, and
other staff in an assigned medical treatment area. The Medical Unit Clerk serves as the focal point of clerical
support for patient care and is characterized by its required knowledge of hospital routine, and familiarization
with basic medical terminology. Incumbents perform a variety of record keeping, supply ordering, unit
coordination and scheduling duties and handle difficult types of public contact.
EXAMPLES OF DUTIES
Nothing in this specification restricts management’s right to assign or reassign duties and responsibilities to this
job at any time.
1. Deals with patients and their families in situations requiring tact and discretion
2. Requisitions a variety of stock, medical equipment, and supplies based on an understanding of medical
procedures and unit requirements; receives supplies for the unit
3. May schedules appointments and treatments requiring sufficient understanding of medical conditions to
estimate priority sequence, or length of treatment anticipated
4. Transfers doctors' orders, diet, and therapy instructions to patient charts; notifies nurses and other
appropriate personnel of revisions. Makes notations on charts of special medical or consultation charges
5. Orders tests and makes appointments, accepts and records lab reports and orders prescriptions
6. Assembles patient charts and prepares other medical record forms required for patient admission,
transfer, or dismissal
7. Acts as unit receptionist, receiving and relaying telephone messages to medical staff; distributes mail,
flowers, and messages to patients and directs visitors
8. Types a variety of forms and correspondence
9. Provides vacation and temporary relief as required
10. Transcribes physician's orders from patient chart to the proper forms in preparation for verification by
professional staff; answers telephone; takes and delivers telephone messages
11. Provides routine information as requested to staff, patients, visitors, and the public; greets patients and
visitors; places calls to doctors, other medical units, and support units as directed
12. Tracks admissions, discharges, transfer, and room changes for census purposes; completes proper forms
and records for patient admissions, transfers, discharges, examinations, and testing; may assemble,
disassemble, update, and thin patient charts
13. Maintains unit files; runs errands and transports supplies, specimens, and other materials as needed;
contacts or receives calls from hospital departments, hospitals, doctor's offices, or medical agencies to
coordinate or schedule services for patients
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Monterey County 80K

MEDICAL UNIT CLERK

DEFINITION

Under supervision, performs a wide variety of responsible clerical duties related to direct patient care at Natividad Medical Center (NMC) in support of professional and other staff; performs other work as required.

DISTINGUISHING CHARACTERISTICS Incumbents in this class perform a variety of standardized clerical functions in support of doctors, nurses, and other staff in an assigned medical treatment area. The Medical Unit Clerk serves as the focal point of clerical support for patient care and is characterized by its required knowledge of hospital routine, and familiarization with basic medical terminology. Incumbents perform a variety of record keeping, supply ordering, unit coordination and scheduling duties and handle difficult types of public contact.

EXAMPLES OF DUTIES Nothing in this specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

  1. Deals with patients and their families in situations requiring tact and discretion
  2. Requisitions a variety of stock, medical equipment, and supplies based on an understanding of medical procedures and unit requirements; receives supplies for the unit
  3. May schedules appointments and treatments requiring sufficient understanding of medical conditions to estimate priority sequence, or length of treatment anticipated
  4. Transfers doctors' orders, diet, and therapy instructions to patient charts; notifies nurses and other appropriate personnel of revisions. Makes notations on charts of special medical or consultation charges
  5. Orders tests and makes appointments, accepts and records lab reports and orders prescriptions
  6. Assembles patient charts and prepares other medical record forms required for patient admission, transfer, or dismissal
  7. Acts as unit receptionist, receiving and relaying telephone messages to medical staff; distributes mail, flowers, and messages to patients and directs visitors
  8. Types a variety of forms and correspondence
  9. Provides vacation and temporary relief as required
  10. Transcribes physician's orders from patient chart to the proper forms in preparation for verification by professional staff; answers telephone; takes and delivers telephone messages
  11. Provides routine information as requested to staff, patients, visitors, and the public; greets patients and visitors; places calls to doctors, other medical units, and support units as directed
  12. Tracks admissions, discharges, transfer, and room changes for census purposes; completes proper forms and records for patient admissions, transfers, discharges, examinations, and testing; may assemble, disassemble, update, and thin patient charts
  13. Maintains unit files; runs errands and transports supplies, specimens, and other materials as needed; contacts or receives calls from hospital departments, hospitals, doctor's offices, or medical agencies to coordinate or schedule services for patients

Medical Unit Clerk Page 2 of 3

  1. Responds to established emergency procedures
  2. Prepares identification bands
  3. Performs other duties as assigned

QUALIFICATIONS A combination of experience, education, and/or training which substantially demonstrates the following knowledge, skills and abilities: Knowledge and Skills: Working knowledge of:

  1. Medical terminology
  2. Common medical procedures
  3. Hospital routines and procedures, general functions of various hospital departments
  4. General clerical practices and procedures
  5. Basic mathematical procedures Some knowledge of:
  6. Procedures for admitting, discharging and transferring patients Skill and Ability to:
  7. Establish and maintain effective working relations with staff, patients and visitors
  8. Work cooperatively and communicate effectively with persons of diverse abilities and temperaments
  9. Organize and maintain clerical records
  10. Work with minimum supervision
  11. Prepare and maintain accurate and complete records and reports; check materials for accuracy and completeness
  12. Respond with flexibility to unusual and emergent situations
  13. Identify and choose appropriate solutions to problems from a variety of alternatives

REQUIRED CONDITIONS OF EMPLOYMENT As a condition of employment, the incumbent will be required to: Pass a pre-employment physical/medical assessment and background check Working Conditions During the course of work, incumbents at Natividad Medical Center may come in contact with infectious organisms and other potentially hazardous substances

EXAMPLES OF EXPERIENCE/EDUCATION/TRAINING Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment listed above is qualifying. An example of a way these requirements might be acquired is: