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A comprehensive overview of key concepts for the capm (certified associate in project management) exam in 2024. It covers essential topics such as the purpose of a project charter, the roles of project sponsors and stakeholders, and various project management approaches including predictive and adaptive lifecycles. The document also delves into tuckman's model of group development, conflict management strategies, and the importance of emotional intelligence (eq) in project management. It further explains stakeholder communication channels, user stories, user cases, acceptance criteria, and key calculations like schedule variance (sv) and cost variance (cv). Finally, it defines work breakdown structures (wbs) and their role in achieving project objectives, offering a concise yet thorough guide for exam preparation.
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CAPM Exam 2024 What is the main purpose of a Project Charter? correct answer Formally authorizes the existence of a project and documents the project vision Project Sponsor (Executive Sponsor) correct answer -Person who provides the authorization, support, and funding for a project, program, or portfolio. -They are accountable for enabling success What is a Project Charter? correct answer -Document issued by the project initiator/sponsor that formally authorizes the existence of a project. -Authorizes the project manager to apply organizational resources to project activities. Project Vision Statement correct answer A high level description of a project that states the purpose and inspires the team to contribute to the project List of Stakeholders correct answer An individual, group, or organization that may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project, program, or portfolio. Business Case correct answer Tool or document that identifies the business needs (proposed benefits ad value, feasibility study, cost/benefit analysis, etc.) What are the 3 Project Management Approaches? correct answer 1. Predictive Life Cycle (planned entirely from beginning)
What is the job of a Product Manager (Stakeholder Role)? correct answer -Focuses on external business environment (getting funding and interacting with customers) -Focuses on developing product strategy -Higher than the Product Owner What is the job of a Process Manager (Stakeholder Role)? correct answer -Looks after business process execution (single processes or multiple) by analyzing business metrics and identifying areas of improvement -Ex) making sure IT and sales processes function well together What is the job of a Process Owner (Stakeholder Role)? correct answer -Has authority and accountability for a specific business process and objectives -Addresses the efficiency and effectiveness of a business process so it will benefit the business What are the main jobs of a Business Analyst within a project? correct answer -Assesses project feasibility before it begins to ensure project success -Prepares the business case before project start -Provides input and collaborates with team after project kickoff -Enables project transition to the business and verifies benefit realization after the project Name and describe the 3 processes for managing project stakeholders correct answer 1. Identify Stakeholders: create a stakeholder register for documentation
What is acceptance Criteria? correct answer -conditions or requirements that a product/project must meet to be accepted by the customer, user, or stakeholder -Written from customers or users POV and show how a feature or user story should look/work Schedule Variance (SV) Calculation correct answer SV = EV (Earned Value) - PV (Planned Value) Cost Variance (CV) Calculation correct answer CV = EV (Earned Value) - AC (Actual/Cumulative Cost) What are Work Breakdown Structures (WBS)? correct answer Hierarchical decomposition/breakdown carried out by the project team to accomplish project objectives and create required deliverables